Frequently Asked
Questions
Frequently Asked Questions
As a company specialized in the international trade of stainless steel materials, we are committed to delivering premium products, reliable service, and efficient supply chain solutions to clients worldwide. With years of industry experience and deep insight into global market demands, we provide a stable and consistent supply of stainless steel coils, sheets, pipes, and related alloy components — including grades such as 430, 304, 316, 409, and more.
At our core, we value not only product quality but also the overall customer experience. From quotation and production to inspection, shipping, and after-sales, we ensure prompt communication, full transparency, and responsive service at every step.
Partnering with us means you benefit from:
- Cost-effective product solutions
- Flexible customization and processing support
- Extensive export expertise and full documentation compliance
- A responsive, professional team that speaks your language
- A long-term partnership built on trust and mutual growth
No matter your industry, we are here to be your reliable and efficient supplier of stainless steel and other metal materials — consistently, professionally, and globally.
Yes, we do.
All our metal products come with complete documentation, including a quality certificate, consignment note, commercial invoice and packing/loading list. For finished products, we provide internationally recognized certificates such as EN, ASTM, or ISO standards upon request. For processed or semi-finished products, we supply certificates that meet all required technical and quality specifications.
We understand that different markets and industries have different certification needs. That’s why we offer customized documentation solutions — whether you need a mill test certificate (MTC), RoHS/REACH compliance, or other third-party verification, we’re ready to support you.
Our commitment is not only to deliver quality products, but also to ensure full traceability, compliance, and peace of mind for every shipment.
Pricing for stainless steel rolled products is influenced by factors such as currency exchange rate fluctuations and nickel market trends. As a result, each batch may have a different production cost. We’ll always try our best to offer you the most favorable pricing available.
- You send us an inquiry with your product needs, and we provide a tailored offer.
- We confirm the terms, sign the sales contract, and necessary agreements with you.
- Once payment is received, we enter the order into our system and start production.
- Delivery terms are arranged separately with our trusted logistics partners.
- Products are delivered on or before the agreed date, along with all standard documents — consignment note, invoice, packing list, quality certificate, etc.
You’re welcome to submit a procurement request through email.
It depends — but we’d be more than happy to explore the possibilities with you and find out what we can achieve together.
We’re always open to new partnerships and markets and your inquiry might just lead us to successfully expand into a new region.
As a global supplier of stainless steel and alloy materials, we proudly serve clients across continents — including countries such as Belgium, Germany, Estonia, Malaysia, South Korea, Singapore, and many more. Our extensive export experience enables us to navigate international logistics, customs regulations, and compliance requirements with confidence and efficiency.
If you're interested in sourcing from us, feel free to send us an inquiry anytime. We offer flexible trade terms tailored to different markets and customer needs, including FOB, CIF, and DDP solutions. Whether you're looking for standard grades or custom specifications, we’re ready to help you find the best solution for your application.
Let’s start the conversation and see how we can deliver quality stainless steel products with dependable service — wherever you are in the world.
It varies on different products. But we will lower it down as much as we can.
It depends on the product specifications, stock availability, and order volume. The more detailed your requirements (such as coil weight, thickness, quantity tolerance, request for service of coil cutting and etc), the faster we can finalize the order and begin production. We encourage our clients to provide clear and detailed product specifications, allowing us to promptly enter the order into our system and initiate production without unnecessary delays. The estimated delivery time will be confirmed with you prior to finalizing the order, allowing you to make an informed decision before proceeding.
We currently offer the following additional services to meet your processing needs:
- Longitudinal slitting of stainless steel rolled products;
- Cross cutting of stainless steel rolled products;
- Protective film application, including standard, laser-cutting, and deep-drawing films.
If you have additional requirements not mentioned above, please don’t hesitate to contact us. We’ll be happy to explore possible solutions for you.